At www.pawspoti.shop, we prioritize your privacy as much as you value your pet's comfort. Trust is the foundation of our relationship with customers, and we are committed to transparency in how we handle your personal information. This policy outlines our practices to ensure you feel secure while shopping for premium pet products.

We collect two types of data: automated and voluntary. Automated data includes your IP address, device type, browser version, and browsing patterns via cookies. Voluntary data encompasses details you provide during account creation, checkout (e.g., shipping address, payment information), or when contacting customer support (e.g., email inquiries).

Your information enables us to process orders efficiently, personalize recommendations (like suggesting cozy beds for senior dogs or durable toys for energetic puppies), and improve our services. We also analyze aggregated data to optimize website performance and tailor marketing campaigns—always with your preferences in mind.

Cookies help www.pawspoti.shop remember your cart items, login status, and preferences. Analytical cookies track page visits to enhance navigation, while targeted cookies suggest products aligned with your pet's needs (e.g., hypoallergenic shampoos for sensitive skin). You can manage cookie settings via your browser, though disabling them may limit certain features.

We employ industry-standard encryption (SSL/TLS) for transactions, regular security audits, and restricted employee access to sensitive data. Payment details are processed through PCI-compliant gateways, ensuring they’re never stored on our servers. In the unlikely event of a breach, we’ll notify affected users promptly.

Trusted partners—like shipping carriers (FedEx, DHL) and payment processors (Stripe, PayPal)—receive only necessary data to fulfill orders. Advertising platforms (e.g., Google Ads) may use anonymized data for retargeting. We vet all third parties for GDPR/CCPA compliance and prohibit data misuse.

You have the right to access, correct, or delete your data. To exercise these rights or report concerns, email us at [email protected]. We respond within 48 hours and never discriminate against privacy-related requests.