At PAWSPOTI, we prioritize seamless delivery for your curated lifestyle essentials. Our team processes orders with meticulous care, ensuring your selections—from delicate accessories to everyday staples—are securely packaged and dispatched. We partner with trusted carriers to maintain reliability across all shipments, whether domestic or international.

Orders typically leave our warehouse within 1–3 business days after confirmation. Delivery windows vary based on your location and selected shipping method. While most shipments arrive within the estimated timeframe, occasional delays due to carrier logistics or unforeseen circumstances may occur. Seasonal peaks (e.g., holidays) could extend processing by an additional 1–2 days.

We offer tiered shipping options tailored to your order value:

Standard Shipping (10–15 Business Days): $15 for orders under $60.
Free Table Rate Shipping (5–10 Business Days): Automatically applied to orders totaling $60 or more.

We currently ship to over 50 countries, including the US, Canada, UK, EU nations, Australia, and select Asian regions. Restrictions may apply to remote areas or territories with limited carrier coverage. During checkout, enter your address to verify eligibility. For unsupported destinations, contact [email protected] for potential alternatives.

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor progress. For consolidated shipments, tracking updates may reflect partial fulfillment until all items are en route. If you encounter discrepancies or inactive tracking, allow 24–48 hours for carrier systems to sync.

While rare, delays beyond the estimated window may occur due to customs inspections, weather, or carrier backlogs. If your package hasn’t arrived within 5 business days of the expected date, contact us at [email protected] with your order number. For lost shipments, we’ll initiate a carrier investigation and provide resolution options within 3–5 business days.

International orders may incur customs fees, taxes, or import duties determined by your local regulations. These charges are the customer’s responsibility and are not included in our pricing. We declare all packages at full value to comply with international trade laws. For estimates, consult your country’s customs authority prior to ordering.